Frequently asked questions
About Product
Where can the products be used?
Our products are designed for different skin types and concerns. Please check the product description for specific usage recommendations.
How can I get the best results from a product?
For optimal results, follow the instructions provided on the packaging. Consistency is key, so incorporate the product into your daily skincare routine as directed.
Do I need to apply multiple products together?
While our products are effective on their own, layering them correctly can enhance benefits. Always apply from the thinnest consistency to the thickest.
How long does it take to see results?
While some hydration benefits are immediate, most active ingredients require 4 to 6 weeks of consistent daily use to show visible, lasting improvements.
Orders & Shipping
How soon will I receive my order?
Orders are typically processed within 24 hours. Depending on your location, standard shipping takes 2-5 business days. You will receive a tracking link via email.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.
How can I contact customer support?
You can reach our customer support team 24/7 via the contact form on our website or by sending an email directly to support@rebornskinstore.com.
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